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BioPhotonica Terms Of Service

All new Regen Pods include a 5 Year warranty on the LEDs and a 3 Year warranty on the rest of the system. The Ipad that is used in the Kiosk is covered by the Apple Factory warranty of 2 years.

Installation

ReGen Pod can be shipped directly to a buyer on a 94 x 44 x 60 inch pallet. If you have a large door (48 inch or larger) into the therapy area, you can simply remove it from the palet and plug it in. If you have a narrow door, the system must be broken into 3 smaller peices and carried in by hand. We provide white glove installation by the factory for this case. In the US, this is an extra cost. The cost will be $3000 max and we only bill actual cost.

Returns and Refunds

Because ReGen Pod wiegh in at 750 lbs, every system get our white glove installation in training. We will exaust every possible option to make sure our customers are sucessful. Becuase of the high cost of install, we do not accept returns or give refunds. We will continue to work with our customers to make sure they are happy with our product.




Effective Date: Jan 1, 2021

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